It is certainly the case that more enterprises will look at maintenance as part of the overall package and will not look at PCs or laptops in isolation but rather as part of a “PC as a service” (PCaaS) deal, according to market research firm IDC. In a survey from last year, it found that enterprises were paying more attention to sustainability. “We see more IT leaders considering the complete lifecycle when choosing IT products for the enterprise,” said Lara Greden, senior director market intelligence with IDC.
“In a recent IDC survey, 88% said end-of-first-life, or IT asset disposition services, are a critical or important factor in choosing PCaaS vendors, for instance. OEMs like Dell, HP, and Lenovo offer these services, often with partners, including Apto Solutions and Iron Mountain, for example,” she said.
This is also reflected in the longer laptop lifecycles that companies are implementing. The tradition approach taken by companies is to allow for three years before upgrading but that is no longer the case.
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