Aircall has opened its newest office in Bellevue, Wash., marking the company’s ninth global location as it looks to boost its AI-related innovation.
The enterprise communications company established the office in downtown Bellevue earlier this year and plans to have around 50 employees there by the end 2025.
Aircall, originally founded in Paris more than a decade ago, powers cloud-based phone systems for businesses, providing features like call routing, recording, and analytics, along with integration into CRM and helpdesk platforms.
Longtime Seattle-area tech leader Scott Chancellor joined Aircall as CEO in 2023. He previously was chief product and technology officer for Apptio, a Seattle-area software company acquired by IBM, and a director and general manager at Amazon Web Services. He was also CEO of Silicon Valley-based Humu.
Aircall has several other execs based in the Seattle region.
Aircall recently launched its AI Voice Agent that helps businesses handle calls at all hours of the day. It’s one of several companies offering AI-powered software tools to automate customer service communication.
The company has more than 20,000 customers and more than 600 employees worldwide. Aircall raised a $120 million Series D round in 2021 that pushed its valuation north of $1 billion.
Aircall’s annual recurring revenue is expected to reach $200 million by the end of this year. The company is profitable.
It’s the latest tech firm to plant roots in Bellevue, joining other recent arrivals including Zoom, OpenAI, and Shopify. There are more than 100 companies with engineering centers in the Seattle region, one of leading global centers of tech talent, including engineers specializing in artificial intelligence.
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