A “bi-directional” integration with the Microsoft 365 Copilot AI assistant uses a Microsoft Graph Connector for Copilot to connect with Webex. This makes it possible to access details from a Webex meeting or recording by invoking the Webex AI agent via M365 Copilot in apps such as PowerPoint, for example. From the Webex app, it will be possible to access information from Microsoft tools such as Outlook or OneDrive by connecting to Microsoft’s AI assistant.
“This is an amazing example of AI working with another AI on behalf of a human-set goal,” said Anurag Dhingra, senior vice president and general manager, Cisco Collaboration.
Other integrations include Amazon Q index, Jira, and Salesforce. General availability for Amazon Q and M365 Copilot integration with the AI assistant is set for Q4 2025, with Jira and Salesforce integration coming in Q1 2026.
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