Microsoft exec warns many apps will lose pricing leverage – GeekWire

by Todd Bishop on Sep 30, 2026 at 10:48 amSeptember 30, 2026 at 11:13 am

Charles Lamanna, the Microsoft executive who oversees Microsoft 365 and the platform behind Copilot, says most business software will end up running behind AI agents rather than in front of users. That’s bad news for a lot of apps.

“If my agent interacts with your app exclusively, the agent’s your customer, not the end user,” Lamanna said Wednesday morning, speaking with Madrona’s...