It added that a number of existing customers, including Cisco, T-Mobile, and Argentinian financial institution BBVA are piloting Frontier, and HP, Intuit, State Farm, Thermo Fisher, and Uber are early adopters.
Frontier viewed as a logical next step
Jason Andersen, VP and principal analyst at Moor Insights & Strategy, said he is not surprised at the mainstream world’s excitement about Anthropic and OpenAI entering the space, noting, “they have already shown themselves to be disruptors and are now positioning themselves more directly in the SaaS and enterprise productivity space.”
The problem, he said, is that many of the platforms that the AI pure plays are trying to disrupt have embedded similar agentic technologies, so customers have already been exposed to toolsets like these in Microsoft Office, SAP, Slack, and other products that also offer integration and out of the box agents. He wondered what OpenAI and Anthropic can offer to displace incumbents that already have similar products.
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