- 60% of employers surveyed say soft skills are more important in 2025 than they were five years ago.
- 66% say evaluating candidates holistically (including skills, personality, and values) improves hiring outcomes.
Employers who focus on skills-based hiring are more likely to:
- Hire for AI skills (39% vs. 30%).
- Upskill for AI (34% vs. 19%).
- Use AI tools in workflows (53% vs. 40%).
- Use AI in hiring (70%) and use AI for interviews (20%).
GenAI-based talent acquisition software runs the gamut across different areas of the recruiting landscape, according to Lisa Rowan, a vice president of human capital management research at IDC Research. For example, Beamery offers job recruit marketing software. For applicant tracking, there are software and services providers such as iCIMS, Jobvite, Smartrecruiters, SAP SuccessFactors, Oracle, and Workday. And for data analysis, firms such as Modern Hire, Seekout, Eightfold, and Phenom are among the leaders.
“Employers want people who can think critically, adapt, and collaborate. That’s why more are investing in tools to assess values, behaviors, and soft skills, not just technical ability,” Durville said in a statement. “The best hiring strategies now combine objective data with a holistic view of the candidate—their skills, values, and cultural alignment.”
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