AI third-party dependency
This is nothing new, though most fears about AI vendor dependency involve outages and cyberattacks. The idea that an AI vendor’s automated system could cancel an account with no details, no warning and no easy way to make your case to a human, is where the really annoying part kicks in.
In an interview, Hoffman said that despite everything that happened, he plans on sticking with Anthropic. Why?
“Their service is quite good and where else am I going to go?” Hoffman said, adding he has no reason to believe Microsoft, AWS, Google, OpenAI or Perplexity — or even Oracle or IBM — would be any better at avoiding this problem with being cut off. (Computerworld reached out to Microsoft, Google, AWS, Anthropic, OpenAI and Perplexity for comment. None offered any comment.)
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