The thing is, when it comes to tech for your business, the likely failure rate should be as public as the initial price. After all, there are major consequences to business when tech falls down, as these failures create operational disruption, deliver unpredictable support and replacement costs, and can put whole teams out of action while damage control and support operations swing into action. (And don’t forget the likelihood of disappointed clients and missed deadlines.)
Designer security, or secure by design?
That’s just one example. When it comes to Android and iOS, the reality that 9% of global cyberattacks were delivered via mobile devices also means the inherent security of the platforms should be a consideration, along with the relative cost of support. Some claim Android support costs can be up to 80% higher than for iPhones, or that PC users are twice as likely to call support as Mac users?
Of course, making IT purchasing decisions shouldn’t be seen through the lens of platform warfare. But, when it comes to deciding which technologies you’ll use to run your business for the next five to 10 years, the right decision today can and will help build business resilience in uncertain times.
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