And last but not least, under “Security,” you’ll probably want to flip the switch next to “Filter spam calls and texts.” That’ll allow Google’s spam detection systems to stop suspected junk calls, messages, and voicemails from ever bothering you.
Whew! Told ya Google Voice had lots of fascinating layers, didn’t I? Hold the phone, though: We’ve got one more pair of powerful possibilities to explore before we call it a day.
Google Voice premium perks
Some of Google Voice’s most useful features are available only for higher-level individual and business accounts.
For accounts using either the Google Voice Standard individual plan ($20 per month) or the Google Voice Standard or Premier team plans ($20 or $30 per user per month), you can dial into a couple of advanced business-oriented phone management options:
- You can set up a fully automated, professional-sounding phone menu system that answers calls on one of your Google Voice numbers and directs callers to different places depending on the time of the day and which options they select.
- You can have Gemini, Google’s AI assistant, take notes on your calls and then offer a recording, transcription, and summary after.
Those same team plans (but notably not the individual plan) can also create ring groups that make it easy for multiple people to handle calls coming into the same number — like a single streamlined number for a sales team, for instance. The main number can either ring every associated team member’s phone at the same time so whoever answers first gets the call, or it can ring all of the associated numbers individually in a random order. Those plans include advanced Voice-associated data searching capabilities as well, and at the Premier level, there’s also the option to automatically record and transcribe calls without any manual action required.
All of those features can be configured by your Google Workspace administrator in the Google Voice section of the Google Admin console.
Oh, and one more thing: Any Google Voice number can connect directly to a variety of specialty boxes and handsets that effectively allow you to have subscription-free landline-style phones for your desk or home office. You can establish a standalone number through Google Voice for such a line and even have calls from your other Google Voice numbers automatically ring those phones in addition to ringing other devices, so you can easily answer any call anywhere you like.
And now you know, from start to finish, how Google Voice can transform your business and the very way you think about your phones. All that’s left is to create your account, get things set up the way you want, and then enjoy your newly enlightened approach to phone number management.
This article was originally published in June 2022 and updated in July 2026.
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