Zoom is also adding a deep research capability where it can retrieve information from previous meetings and platforms such as Microsoft and Slack. Other new AI Companion 3.0 features include note-taking and key takeaways from meetings.
A push toward agentic AI
The new productivity features are part of Zoom’s push to agentic AI, which is built around a federated approach. Customers can connect to many models.
“We have OpenAI models, we have Anthropic models, we have GPT-5 models, we have small language models which we develop, which are specialized to the task,” Hashim said.
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