Microsoft has issued an apology for the global services outage that began on November 12, which disrupted access to Microsoft 365 products for governments, hospitals, schools, and businesses around the world. The corporation says that neither AI nor malicious actors were at fault, but that the outage occurred as a result of an underlying infrastructural issue introduced during a network upgrade.
"We are deeply sorry for the disruption this incident has caused our customers and partners. We know the trust they place in our services and take that responsibility extremely seriously," Microsoft said. "We are seeing broad recovery and stability…
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