At the same time, it introduces another layer that must be “trusted, governed and integrated into existing controls,” and without these guardrails, there’s a risk that “complexity is redistributed rather than reduced,” she said.
It can also require a shift in management approach. “For IT teams, this creates a new control point, where the priority is not the tools themselves, but how actions are authorized, tracked and, if needed, reversed across systems,” she said.
Bell also pointed to a gap between AI functionality that software vendors develop and launch, and the ability of organizations to actually adopt it.
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