“With Granola, for example, my understanding is that certain notice features may not be enabled by default. You can turn on video or audio watermarking, and you can turn on the notice that pops up in these things, but I think it ships without those features enabled. That puts the responsibility on the individual user to determine and then implement their own legal privacy and legal compliance mechanisms using their settings.
“You really have to play to the most stringent state’s law. I would advise a company that, to decrease your chances of getting in trouble for use of these tools, you need to obtain consent of all parties on the call. You can do that verbally, as well; written is even better.
“Then it’s about having an internal AI note-taking policy. Think of a BYOD policy, which all these companies have, or an AI usage policy — this could be part of that policy, or a standalone policy: ‘Here’s how our organization thinks about these tools: you can only use these approved tools and, if you’re going to use them, you have to turn on these features. You have to get consent from everyone. Here are limits on what you can do with the output of those transcripts or recordings.’
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