About an hour later, it said that a potential corrective action for the affected infrastructure had been identified and the nature of its deployment was being evaluated.
However, another hour later, it reported that the problem had extended beyond Exchange Online to other Microsoft 365 services, but stopped short of calling it a complete or total outage.
Instead, it listed a range of degraded or failed functions across services, including Exchange Online connectivity and search, SharePoint Online and OneDrive for Business search, file access, synchronization and content loading, Teams search, calendars and presence, and Microsoft 365 Copilot prompts requiring Microsoft 365 data.
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